Marketing – more than just content

Marketing – together with sales and services – is in the process of transformation. Workflows need to be rearranged and especially content needs to be thought through anew. Customers don’t care about your point of view anymore, they want content that speaks directly to them and their needs.

Which strategies lead to success depends on the customer. You need to turn content marketing into a strategy and not just a buzzword.

The ec4u blog informs

– What you can do to address your B2B and B2C customers correctly over different channels and buyer phases.

– How you can create content that is for your customers but also delights your search engine optimization (SEO) strategy.

– How the alignment with sales can lead to more defined content.

We help you create strategies for your individual buyer personas, channels and events. Simply contact us to find out more.

Find out more

And now: enjoy our blog!

A bronze monkey sculpture covering his mouth

No-Reply-e-mails are supposed to be a relief to service, sales and marketing by giving important information to the customer without giving an opportunity to reply. In a customer centric company, however, this form of communication is hardly useful.

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man at window, title: tools

Sales platforms continue to be the topic of our Sales Performance Management interview series. Moreover, Mario Pufahl, CSO at ec4u, will explain the advantages of standard solutions over individualized solutions.

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List of things to do in 2018

The personalization of customer experiences grows in importance, there’s no way back. But 2018 will show how companies will try to make personalization on- and offline happen and which methods and technologies they will use.

database

In a previous post I wrote about the need for business units to come together. One of the profits I named was the advantage of a single database. But one database for all business units does not just help optimize workflows and customer’s experiences. It’s also the best way to ensure that sensitive data is …

what trends 2018 do our experts predict?

Which trends had an impact on marketing, sales and service circles and touched customer journey management as well as digitalization? And which trend could be a force to be reckoned with this year? Our experts across different business units, teams and fields of expertise opened up about the big trends of 2017 and what’s to …

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What are your good resolutions this year?

At the end of each year, people usually look at the previous twelve months and think about turning the page in the new year. But good resolutions usually don’t last very long, so how can you stay motivated?

Addressing a buying center means taking on different approaches

What’s the difference between a B2B and a B2C customer? We already discussed this topic in our articles about the perfect customer communication but today I want to talk a little bit about one crucial difference: the buying center.

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A marketing dahsboard helps to align marketing and sales activities

(Co-author: Bhagat Ransi) According to Emailmonday.com, every second company uses marketing automation. But without the proper link to other customer related systems, the full potential of marketing automation will stay hidden.

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These marketing Automation applications will help you to get your message through to your customers

Marketing automation is one of the key elements to create customer communication that is effective, flexible and personal. Especially automated email marketing strategies are working wonders for individual customer interactions.

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Pick the right images for the right occasion

„A picture says more than a 1000 words“ – but what if it delivers the wrong message? In this week’s  blog post, I want to share best practices and tips how images can improve your emails instead of distracting from the message.